Writing E-mails

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Q. 1. Say whether the following statements are true (T) or false (F) Correct the false statements:

(i) E-mail is no different from older forms of communication.

Ans: False. E-mail is different from other mediums in speed and broadcasting ability.

(ii) With e-mail, the receiver can ask for and get clarifications. 

Ans: (ii) True.

(iii) We must always spend time and effort in correcting the language and style of our e-mail.

Ans: False. It is not always so, except in case of formal e-mails:

(iv) The e-mail always looks well composed and well formatted when it is received.

Ans: False. It depends on system of the recipient.

(v) Since many messages come all at once we must use ways to make our message stand out and be read.

Ans: Ture.

(vi) Reference to previous letter/mail is carried below the subject line:

Ans: False. Subject line is followed by reference.

(vii) Mark all mail” URGENT”, its the surest way of having your message read.

Ans: False. Urgent is used only in case immediate action is required.